CREDIT POLICY

ALL CHARGE ACCOUNTS:

  • Are due and payable on or before the 10th of the month following purchase.
  • Accounts not paid by the 15th of the month following purchases are considered past due and are closed until clearing.
  • A FINANCE CHARGE will be added, pursuant to Article XV Section 1 of the California Constitution, to the unpaid balance of the invoice on the 25th of each month following due date.
  • Total account balances at both Tahoe City Lumber Co. and Spitsen Lumber Co. will be used to determine the status of an account.
  • Accounts that are repeatedly past due shall be subject to permanent closure.

 

RETURNED GOODS POLICY:

  • Returns are not allowed without the original receipt being supplied by the customer when the items are returned.
  • Returns will not be allowed on special order or non-stocked items.
  • Returns will not be allowed more than 30 calendar days past date of sale.
  • Returned goods will be subject to a minimum charge of 15% of the sale price, plus any additional freight and/or labor charges deemed appropriate.
  • Returns will not be allowed on pre-hung doors or other milled items.
  • Credit for allowed value of returned goods will be applied to the customers account.

PROP 65 WARNING

Drilling, sawing, sanding, or machining wood products generates wood dust, a substance known to the state of California to cause cancer. Avoid inhaling wood dust or use a dust mask or other safeguards for personal protection. California Health and Safety Code Section 25249.6